Getting Help with Returns & Refunds

If you need to return a part or request a refund with LKQ Euro Car Parts, our streamlined process ensures your experience is quick and hassle-free. This guide covers the essentials of starting a return, checking your refund status, and resolving common issues—whether you’re a trade customer or buying for your own vehicle.

Understanding the Returns Policy

Before starting a return, review our returns policy. Most new, unused parts can be returned within a specified period. Exceptions may apply for electrical items, special orders, or if original packaging is missing, so always check the guidelines on our website or your invoice for specifics.

How to Start a Return

1. Log into your LKQ Euro Car Parts account online.
2. Locate the order under Order History and select the item you wish to return.
3. Request a return and follow the provided instructions, noting any unique packing or label requirements.

Checking Your Refund Status

Once we receive your returned item, refunds are processed promptly—usually within a few working days. You can track your refund status in your account or contact our support team if you have questions or haven’t received a confirmation after a reasonable period.

What to Do If You Have an Issue

• Double-check return eligibility and time frames.
• Review communication from LKQ Euro Car Parts for next steps or missing information.
• Contact customer support for complex returns, lost items, or delays in processing refunds.

Summary

Returning a part and securing your refund with LKQ Euro Car Parts is designed to be clear and convenient. Always check the returns policy, follow the correct procedures, and contact our service team for help so we can ensure your satisfaction at every step.