How to File a Warranty Claim

Filing a warranty claim with LKQ Euro Car Parts ensures you receive fast, reliable support for parts that fail prematurely or develop faults within their warranty period. Understanding the warranty process protects your investment and gets you back on the road swiftly. Follow these steps to make your warranty claim experience smooth and efficient, whether you’re a trade professional or individual customer.

Confirm Warranty Eligibility

Before starting a claim, check if your part is still within the manufacturer’s warranty period. Ensure it was purchased from LKQ Euro Car Parts and that you have the original proof of purchase or invoice. Review the warranty terms on our website or consult with our customer support team for specific conditions or exclusions.

Gather Necessary Documentation

To process your warranty efficiently, collect all required documentation, including: your invoice or receipt, a description of the fault, and, if possible, photographs of the faulty part. For trade customers, a garage report may speed up investigation. Having these materials ready helps streamline your claim process considerably.

Contact LKQ Euro Car Parts Customer Support

1. Visit the LKQ Euro Car Parts help centre online or call customer support.
2. Provide your order and part details, supporting documents, and description of the issue.
3. Follow the team’s instructions for the returns and claims process, including returning the part for inspection if needed.

What to Expect Next

Once your claim is submitted, LKQ Euro Car Parts will assess whether the fault is covered. Processing typically takes several working days. If approved, you'll receive a replacement part or refund according to your warranty terms. Communication will be via your chosen contact method, so keep an eye out for updates.

Conclusion: Fast-Track Your Warranty Claim

Act quickly once you spot a problem and follow the steps above to ensure a hassle-free warranty claim. LKQ Euro Car Parts are committed to providing an efficient, reliable resolution to keep you moving. For further guidance, our support team is always available to assist throughout the process.